Privacy policy

About this policy

This policy describes information handled through the Modul Pools website. Separate notices or agreements may apply to the Modul app, financing providers, and your construction project.

Information you provide

When you request a consultation, we collect your name, phone number, email address, ZIP code, preferred pool option, and whether you are interested in financing. We also record when the request is submitted and a request identifier to help avoid duplicate submissions.

Please do not submit financial account details, government identification numbers, or other sensitive information through the consultation form.

How information is used

Your consultation details are used to respond to your inquiry, discuss pool options and pricing, answer financing questions, and coordinate an onsite appointment. Information may also be used to manage requests, maintain the website, and protect against misuse.

Website storage and third-party services

The website uses a light appearance and no longer stores an appearance preference in your browser.

Website hosting and media delivery services may process technical information such as your IP address and browser details to deliver content. When you choose to play a YouTube customer story, the YouTube player loads and may process information under Google’s privacy policy. Links to Instagram, YouTube, Google Play, and the App Store take you to services with their own privacy policies.

Access, security, and retention

Consultation requests are not publicly displayed on this website. Service providers supporting website operation and inquiry management may process information for those purposes. Information may also be disclosed when required by law.

Information should be kept only as needed to handle inquiries, support customer relationships, and meet applicable recordkeeping obligations. No method of transmission or storage is completely secure.

Your privacy questions and choices

To ask about your information, request a correction or deletion, or ask us to stop contacting you about a consultation, email info@modulpools.com. Depending on where you live and applicable law, you may have additional rights to access, correct, delete, or obtain a copy of your personal information. Verification and legal exceptions may apply.

Advertising measurement

This website uses the Meta Pixel, which records page views and may collect browser information, cookies, and ad-click identifiers to measure and improve our advertising. Your name, email, phone number, and consultation answers are not sent to Meta.

For privacy requests about information previously shared, contact info@modulpools.com.

Children’s information

This website is intended for adults exploring pool construction. If you believe a child has provided personal information through this website, contact us so the request can be reviewed.

Updates and contact

Updates to this policy will appear on this page with a revised date. For privacy questions, contact info@modulpools.com.